Conference Speakers


It was over 30 years ago that Michael Duck took on the challenge of inventing the first portion controlled cream dispenser, an invention which today has become the industry standard for the largest restaurant chains throughout North America.

Michael’s innovative spirit is the foundation of the culture at SureShot Solutions, where innovation is a part of everyday life.

With this innovative thinking, SureShot Solutions helps customers drive revenue by expanding available condiment variety, while reducing costs, improving food safety and enhancing speed of service.

Michael’s innovative thinking has not only earned him the respect and business of the largest restaurant chains in North America, it has also earned him a number of distinguished awards and recognitions, including;

Michael has also received an Honorary Doctorate Degree from Dalhousie University in Halifax, Nova Scotia.

Michael is actively involved in the Black Business Initiative through the entrepreneurship mentoring program.

Michael and his wife Shirley Dawn continue to provide leadership to the organization while enjoying time on the golf course and at their home in Florida.


President of Mark 1 Engineering Limited

Mike has 35 years of mechanical engineering experience in petroleum storage systems specializing in domestic oil storage. He started his career as a refinery maintenance engineer at Imperial Oil and later was considered a Petroleum Technical Specialist when he left after 20 years to form Mark 1 Engineering Limited. Mike holds both US and Canadian patents on oil leak detection technology (Oil Yeller™). Mike has been collecting statistics on heating oil system failures since 1994.


Matthew practices environmental law and environmental litigation. He provides advice and solutions about environmental due diligence and compliance to a wide range of clients including fuel oil distributors, industrial corporations, the construction and land development sectors and municipalities. Matthew also provides advice and solutions about contaminated land issues, environmental risk management, environmental transactional due diligence and regulatory compliance. Matthew regularly appears before the Ontario Superior Court of Justice, the Ontario Court of Justice and Ontario’s Environmental Review Tribunal. He represents plaintiffs and defendants involved in environmental civil disputes and negotiates settlements before and in the early stages of civil litigation, where possible. He also assists clients under inspection or investigation by federal, provincial and municipal environmental regulators, and defends clients against environmental regulatory prosecutions.


Stephen Hazell is Chairman of the COHA Nova Scotia Chapter Technical Committee, member of COHA National Technical Committee, CSA B139 Technical Committee and delivered the Green Collar training seminars in Nova Scotia for many years. His education background in Electronic Engineering Technician, teaching experience as Casual Faculty Nova Scotia Community College customized training, employment in the industry for over 20 years, lead him from being the delivery driver to the burner technician. He is a “Delivering the Goods” recipient (2011) and is now Technical Services Manager for Wilsons Fuels.


Sean Hiscock has been in the oil heat industry for 26 years, and has been the instructor for the Oilheat Systems Tech program at NSCC for the past 6 years. Before he started teaching, Sean was a service technician for one of the local fuel companies in the Halifax Regional Municipality and has worked as both a burner mechanic, and a heating equipment installer. Sean is a member of the COHA Nova Scotia chapter Technical Committee, and has written articles for Mechanical Business Magazine.


Stephen is currently the President of COHA National as well as the Executive Director of COHA Ontario Chapter.

Stephen is a seasoned Industry Association Executive, providing leadership roles for key building material industries. His strengths are based in business and marketing where he worked to develop and implement strategies for organizations such as Nabisco, IBM, Westroc Drywall and Norton Abrasives. Stephen’s experience in commercial and residential building market continues through his participation as past Chairman for the Canadian Energy Efficiency Alliance and Ottawa’s EnviroCentre. He also allocates time to many advisory groups such as; Homeowner Protection Centre, REEEP North American Advisory committee, the Consumer Council of Canada Advisory Committee and the Ontario Minister’s Building Code Conservation Advisory Council.


Gary Missigman has over 35 years of experience in the insurance industry and is the owner of The Powderhorn Agency, Inc. Gary has developed numerous environmental programs for residential customers, including ProGuard, the leading residential oil storage tank program in the U.S. The ProGuard Program has been providing cleanup and tank replacement coverage to over 30,000 fuel oil customers across 13 states for the past 15 years.


Over 30 years in the industry; as a manager of a wholesale branch, oil product manager for a major wholesaler and manufacturers.


Jim is the President of McKeown & Wood Fuels, a petroleum and propane distributor based in Napanee, Ontario. He is carrying on a business started by his father, Harold and his partner Gervais McKeown in 1947. Jim joined the company in 1975 after serving in the Canadian Forces and became president in 1984. Jim is a licensed oil burner technician, gas technician, petroleum mechanic and sheet metal mechanic. In addition, he is certified by HRAI in Residential Heat Loss and Duct Design. Jim sits on the COHA Advisory Council, the TSSA Liquid Advisory Council, TSSA Fuel Oil Risk Reduction Group, the CSA B139 Technical Committee, and is also the Chair of the Ontario chapter.



2018 Cleaner Heat / COHA Annual Meeting